Shannon was my agent in the sale of my home in University Heights in early 2014. Due to unforeseen circumstances, we were forced to sell far earlier that we ever thought we would. She made the process simple as she handled all negotiations and dealings necessary to see that the sale of the home met my time frame to sell. Shannon works non stop and was always available (night or day) to answer any questions, provide documents for execution, and to just be the Real Estate Rock Star that she is. I would recommend Shannon to any potential buyer or seller.