Shannon is professional, determined, warm, friendly, and overall amazing person. We crossed paths by chance over a year ago when we started looking to buy a home. She was willing and ready to work with us after sharing with her our first bad experience working with another agent we had been referred to. My husband and I are not easy clients, but we know what we want and Shannon committed to working with us making herself readily available to view properties. She also researched for us properties within our criteria which helped us tremendously with time because we have a little one. She was committed to us even after pulling out of escrow once and pulling out of 2nd offer. We then took a year break and we didn’t think she’d want to work with us, but Shannon was readily available to take a chance with us. Shannon is very professional in that she doesn’t keep you waiting for an answer, she is a great hub of resources and connections at her fingertips and she takes care of business right away. We were very impressed with her promptness for everything!!!! She made us feel important and her priority. She had our back and that is a rarity in this business. I highly recommend her. She goes the extra mile to make her clients happy and is a great listener paying close attention to what matters to her client. She is also extremely knowledgeable!!!